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Privacy Policy

Our Privacy Policy will explain what information we collect when you visit our Website, how we use that information, and what choices you have about how that information is used. We urge you to read our entire Privacy Policy so that you will understand our commitment to you and your privacy.

Section 1: INFORMATION YOU VOLUNTARILY PROVIDE

  1. Personal/Contact Information

When you place an order on our Website, as part of the buying and selling process, we collect your name, email address, phone number, mailing address and credit card information. This information may be used for any of the following purposes: 

  1. To fulfill your requests for products and services
  2. To notify you of order, delivery, and shipment statuses
  3. To provide you with offers from Foodiva Meals
  4. To contact you when necessary
  5. To review Website usage and operations
  6. To address problems with the Website, our business or our products and services
  7. To protect security or integrity of the Website and our business

Your personal information may be shared with reputable third-party associates of Foodiva Meals that work with us to provide products and services to our customers. We may use this information for marketing campaigns with your approved consent, or provide you with an opportunity to say no. We may also disclose your personal information to third parties if the law requires it or to protect the rights or property of Foodiva Meals.

If you do not want to receive additional promotional information from us, please let us know by emailing us at support@foodivameals.ca.  Even if you opt-out of promotional or newsletter emails from Foodiva Meals, we may continue to send you certain transactional communications, such as service announcements and administrative messages relating to Foodiva Meals that are necessary for our relationship with you.

2. Credit Card and Payment Information

Foodiva Meals uses a direct payment gateway platform supplied by Stripe, to securely collect credit card payments. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Foodiva Meals does not share payment information with third parties.

3. Information Provided in Optional Surveys

Foodiva Meals periodically asks members to participate in online surveys or to fill out online questionnaires concerning topics such as the advertising effectiveness and customer satisfaction. All surveys and questionnaires are optional and the information collected will not be associated with any user’s personal information. Information gathered through such online surveys/questionnaires will not be shared with third parties.

4. Other Information You May Voluntarily Provide

From time to time, Foodiva Meals collects third-party email addresses or other contact information from our users and customers so that Foodiva Meals may send information to their friends and family on an as-requested basis. For example, Foodiva Meals collects email addresses when a customer provides us with that information so that we may send out Referral Coupons.

SECTION 2: INFORMATION PROVIDED AUTOMATICALLY

  1. Cookies

When you use our Website, we gather web traffic information via “cookies”. Cookies are small pieces of digital information stored by your browser on your computer that tracks initial and returning visits, browsing patterns on our Website, and products ordered and viewed. Our cookies do not contain personally identifying information, but they enable us to identify you as a repeat visitor and help us personalize your www.foodivameals.ca experience. You need to have cookies enabled on your computer in order to use our Website.

2. Flash Cookies

Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies.

SECTION 3: WHAT FOODIVA MEALS DOES WITH YOUR INFORMATION

  1. How Does Foodiva Meals Protect Customer Information?

Protecting your information from unauthorized disclosure is extremely important to us. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

2. Will Foodiva Meals Disclose The Information It Collects To Outside Parties?

Foodiva Meals shares information with third-party intermediaries for shipping and billing purposes and with other third-party intermediaries that provide a service for Foodiva Meals to help us operate our business, our Website, or administer activities on our behalf. These companies do not retain personal information or share it with any other parties. These companies may include Interac, Visa, Mastercard, and others.

Foodiva Meals may also provide aggregate statistics about our customers, sales, traffic patterns, and related Website information to reputable third-party vendors. If you do not want us to share your information with other companies or organizations, please let us know by emailing us at support@foodivameals.ca. If you opt-out of promotional or newsletter emails from Foodiva Meals, we may continue to send you certain communications, such as service announcements and administrative messages, relating to Foodiva Meals that are necessary to our relationship with you.

Foodiva Meals may also disclose your personal information to third parties in certain limited circumstances, as follows:

  1. As necessary if we believe that there has been a violation of our Terms and Conditions, of the law, of our rights or of any third party;
  2. To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law;
  3. If you have given permission for us to share your account information with other members of your household.

Foodiva Meals may also sell, transfer, or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.

SECTION 4: OUR BULLETIN BOARDS, SOCIAL MEDIA PAGES, CHAT ROOMS & USER BLOGS

Our program provides support through bulletin boards, chat rooms (support groups), social media pages and blogs. This format gives our members the opportunity to interact with each other. These areas are moderated to help keep inappropriate messages from being posted. You are offered the opportunity to include your e-mail address with your message, but you are not obligated to do so. Please keep in mind that whenever you voluntarily disclose personal information online (whether it is on message boards, through e-mail, in meeting rooms, on social media pages or in blogs) your information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any third parties. We reserve the irrevocable, perpetual and worldwide right to copy and post both within the Foodiva Meals Website, and those of its parent, affiliates, subsidiaries, assigns, agents and licensees and any social media outlets and advertising medium through which we are engaged any comments, pictures or other information you post on the bulletin boards, social media pages, chat rooms, blogs, or elsewhere on the Foodiva Meals Website, without any further notice to you or any remuneration therefore.

SECTION 5: YOUR RIGHTS AND YOUR CONSENT

By using our Website, telephone consultation, or mailing in requests for information you consent to the collection and use of your information by Foodiva Meals. If at some point in the future, there is a material change to our information usage practices that affect your personally identifiable information, we will notify you by e-mail. At the time of this message, you will be able to opt-out of the new information usage by sending a message to support@foodivameals.ca. You should check this posted privacy statement for changes.

SECTION 6: CORRECTIONS/UPDATES

To make changes to any of your personal information, including name, username, password, shipping address, mailing address, and telephone number, click on the “My Account” section of the Foodiva Meals Website or e-mail Foodiva Meals at support@foodivameals.ca. Household members may not make changes to your account information, or cancel or renew your account without your permission.

SECTION 7: THIRD-PARTY WEBSITES

Our Website may contain links to third-party Websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these Websites. Accordingly, we recommend that you review the privacy policy posted on any Website that you may access through our Website. In particular, remember that certain third-party providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

SECTION 8: AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. Reviewing it keeps you aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.

SECTION 10: TELL US WHAT YOU THINK

Foodiva Meals welcomes your questions and comments about privacy and/or this policy. Please contact us at info@foodivameals.ca.

Foodiva Meals,
1111 Evergreen Blvd.
Saskatoon, SK, S7W 0R5,
Canada.

Note: Please also read the Terms and Conditions page on the Website to understand additional terms and conditions which apply to the use of our Website.

PLACE YOUR ORDER BEFORE
May 15, 2021 18:00:00
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